MadAsHellAboutHiddenFees.com is an initiative of the American Society of Travel Agents (ASTA), Business Travel Coalition (BTC), and Consumer Travel Alliance (CTA), three organizations that represent nearly every segment of the traveling public, from leisure and business travelers to corporate travel departments and online and offline travel agencies.
The purpose of this website is to help travelers and travel industry professionals learn more about the hidden fees issue, sign a petition urging their elected officials and government agencies to take action, and tell their own stories through written or video submissions.
The site will also serve as a resource for members of the media and other interested parties to find background materials and resources discussing the issue of hidden fees.
CONTACT US
Media Contact:
ASTA: Kristina Rundquist Laura Gajewski 703.739.8710 EMAIL
BTC: Kevin Mitchell 610.999.9247 EMAIL
CTA: Charles Leocha 202-713-9596
The American Society of Travel Agents is the world's largest association of travel professionals. Its members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc. It is the leading advocate for travel agents, the travel industry and the traveling public.
Consumer Travel Alliance is a non-profit organization created to inform and educate legislators, regulators and their staffs about policy issues affecting the travel needs of consumers. The alliance is a member of the Consumer Federation
of America.
Founded in 1994, the mission of Business Travel Coalition is to bring transparency to industry and government policies and practices so that customers can influence issues of strategic importance to their organizations.